In-Company CX Training

In-Company Customer Experience Training

An “In Company Masterclass” is useful when you have whole teams within your company that needs to be trained or when your learning & development needs cannot be completely solved by standard training.

We recommend choosing our In Company Masterclass, where you can be sure that you meet your learning & development goals. Depending on the specific need of the company, we offer 3 solutions:

  • Open Customer Experience Masterclass: CX Unraveled gives one of our existing open customer experience masterclasses at your company.
  • Customized: CX Unraveled creates a new customer experience training or series of trainings for your specific needs.
  • Train the Trainer: CX Unraveled trains your employees on giving a (standard or customized) customer experience training.

In the case of customization, we develop a tailor-made training, with cases and assignments that fit your specific practice. And we can work within the training on your existing challenges.

Our way of working

As with all our training we will work in a very interactive way, using best in class examples, practical tools and exercises to safeguard concrete application within your company. 

The Masterclasses are always followed by a coaching session with your core CX team to make sure learnings can be translated into practice. This way you can be sure that your employees can really work with their new knowledge and are able to solve new challenges independently from now on. 

Training and sessions can take place online or on-site. This can be at your organization or at our own location, De Ruif van Amsterdam (, where we will ensure an inspiring environment and provide catering. In any case, we will always take care of the customized training material and needed tooling.

Brands we worked with

Interested in a In-Company CX Training?

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