Thirza and Peter are customer experience experts that always think Outside-In. They always put the customer at the heart of everything. Following the CX in 1 Day Masterclass opened my eyes and I will continue to work on putting the customer at the center of what I developNaima Kissane, Head of Data and Content Strategy, KLM Royal Dutch Airlines

CX Unraveled unravels and untangles the quite woolly concept of customer experience by providing definition, value and deepening. After the CX in 1 Day Masterclass you go home with a wider understanding of CX, it’s usefulness and how to apply it in business contextQuint Oosterwijk, Project Manager

Great masterclass to get a wide overview of all CX pilars. Highly interactive at a great location! Saskia Zuiderwijk – UX Research and Quality Lead, CitizenM Hotels

Awesome job! Thank you so much for this opportunity! I'm loving it and learning loads ;-) ... I also want to advertise it within my team as I think we could all benefit from it! Joana Costa Ferreira, Campaign Manager Flying Blue

These trainings have been extremely beneficial, especially in the current environment where customer experience is essential to acquire new customers as well as increase retention rates. Every marketing, sales and support department should have these trainings.Roosmarijn Cornelissen, Senior Director Insight at Oracle

I joined the full set of CX Unravelled Master Classes, and what a great learning experience it was! The set up of the Master Classes is very well planned and highly interactive. A real bonus is the one-on-one coaching offered after each class! The whole CX Unravelled experience leaves you with the will to want more and learn more, and most important of all, the confidence to put CX into practice in your daily working environment.Jeremy Walder - Assistant Manager Registry Services at the RIPE NCC

I feel like any company that is considering investing in CX and is not convinced yet, you should be after taking this masterclass. Furthermore, I found it to be quite insightful and full of relevant knowledge.Maurice van Warven - Experience Consultant at Harvest Digital